Refund & Cancellation Policy

We encourage all customers to thoroughly explore, evaluate, and understand our services before making a purchase decision. Our team is always available to assist you with product demos, feature explanations, and any questions you may have. We strongly recommend using these resources to ensure that our solution meets your business needs and expectations before subscribing.

Trial Period

If a trial or demo version of our product is offered, it should be treated as a “free evaluation period”. During this period, you may explore the features, test the platform, and confirm that the product aligns with your requirements.

After the trial period ends, access to the trial version will be discontinued automatically.

Purchases, Cancellations & Refunds

Once you purchase a subscription or full version of our product:

• Your account or license will be activated after successful payment.
• All purchases are final.
• We do not offer cancellations or refunds after the subscription is activated.
• If you decide to discontinue use of the service before the end of your subscription term, no partial or prorated refunds will be provided.

Please ensure you evaluate the product thoroughly before making your final purchase decision.

Account Termination (Violation or Fraud)

We reserve the right to suspend or terminate accounts if any fraudulent activity, unauthorized system usage, or violation of our terms is detected.

In such cases, no refunds will be provided for any remaining subscription period.

Acceptance of this Policy

By subscribing to or purchasing our services—whether during a trial, demo, or full version you confirm that:

• You have read and understood this Refund & Cancellation Policy.
• You agree to all terms stated here.
• You accept that no refunds will be processed under any circumstance, except where explicitly stated by law.

If you have any questions about this policy or need clarifications, feel free to contact us at: info@edayaapp.com